Shrumtech | Salesforce
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Shrumtech | Salesforce

Digital Patient & Case Management

Overview

A leading eye care hospital wanted to replace manual paper records with a digital system to manage patients, appointments, and treatment history more efficiently.

Challenge

  1. Patient records and appointments were managed manually.
  2. Difficult to track treatment history and follow-ups.
  3. Time-consuming case management and administrative work.
  4. Limited visibility into patient information.

Solution

  1. Implemented a centralized patient and case management system.
  2. Automated appointment scheduling and follow-up reminders.
  3. Digitized patient records and treatment history.
  4. Enabled doctors to access patient information and manage cases from a single platform.

Results

100% digital patient records.

40% faster appointment and case management.

Improved patient care with easy access to medical history.

Reduced manual effort and increased operational efficiency.